Privacy Policy

At FLA Car Service, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you use our services, visit our website, or interact with us.

1. Information We Collect

We may collect the following types of personal information from you:

Personal Identification Information: This includes your name, email address, phone number, and other contact details provided during booking or when you contact us.
Booking Details: Information related to your travel plans, such as pick-up and drop-off locations, dates, and times.
Payment Information: For processing payments, we collect billing information, but we do not store payment card details after the transaction is complete.

2. How We Use Your Information

We use your personal information to:

Process and confirm your booking.
Communicate with you regarding your booking or any inquiries.
Provide customer service and support.
Process payments securely.
Improve our website and service offerings.
Send promotional emails or newsletters (only if you have opted in).

3. How We Protect Your Information

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it. This includes:

Using secure encryption technologies (SSL) for data transmission.
Limiting access to personal information to authorized personnel only.
Regularly updating our security practices to prevent unauthorized access or data breaches.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

Service Providers: We may share your data with third-party service providers who assist in delivering our services, such as payment processors. These providers are obligated to handle your information securely.
Legal Requirements: We may disclose personal information if required by law, court orders, or governmental regulations.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. Cookies are small files placed on your device that help us recognize repeat visitors and understand how they interact with our site. You can control cookie preferences through your browser settings.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. After this period, your information will be securely deleted or anonymized.

7. Changes to This Privacy Policy

FLA Car Service may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with the effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

FLA Car Service
Email: flcarservicefl@gmail.com
Phone: 407-451-8519